Terms and Conditions

Ordering

Orders must be placed within 18 days of the event date to avoid rush fees. Orders placed 17 to 13 days prior to wear date will be subject to a $50 rush fee. Additional super rush fees may be applied for orders ordered less than 12 days prior. Contact black tie BY LORI for help in Super Rush situations.

You are not billed until your order is accepted.  black tie BY LORI will keep your credit card info for incidental charges such as multiple exchanges, late returns, damages or non returned items.

Cancellations and Refunds: You may cancel your order:

• 20+ days of scheduled wear date 100% refund
• Within 20-15 days of the scheduled wear date and receive a 80% refund.
• Within 14 days of the scheduled wear date, but prior to shipment of your order, and receive a 50% refund.

PROFESSIONAL ALTERATIONS

Coat Sleeve or Pant lengths a little off? Have a local tailor make adjustments. Contact us for service approval and we can credit your order up to $15 after providing a dated receipt.  No fabric is to be cut while performing an alteration, otherwise the item will be considered damaged upon it’s return.  

EXCHANGES & REPLACEMENT ITEMS

Owner (black tie BY LORI) will provide a single size exchange for FREE.  Additional exchanges, if needed,  will be billed at $10 each if requested together, or $20 if requested separately. 

To be eligible for your FREE exchange you must contact us within 24 hours of receiving your order and we’ll ground ship you a replacement item for free.  If your event is out of town we can arrange shipping of the exchange to your final destination (shipping can only be to the lower 48).

Owner (black tie BY LORI) stands behind the fit of all of our rental items.  Our EXCHANGE policy allows customers to receive a complimentary replacement prior to their event. In order to be eligible the following conditions must be met:

• To be eligible the order must be placed at least 18 days prior to the event date.
• Also, to receive complementary exchanges, customers must call 877-408-8870 ext 195 #3 or complete our Contact us form, to notify the company of any sizing issues, within 24 hours of receipt of their apparel. The beginning of the 24 hour period is determined by the delivery timestamp of our carrier.
• Exchanges may only be shipped into the lower 48 states,
• Owner (black tie BY LORI) will, at its sole discretion, make a best effort to correct fitting issues that do not meet the above conditions. However, a $20 ground shipping fee or additional overnight shipping expenses for the exchange items will be the responsibility of the customer.

Returning your items

Upon your tuxedo arrival, you should locate the return shipping label included in the package. In order to return the merchandise, place all items into the original shipping box and place the return label over the original shipping label. This package will be accepted at any authorized UPS store or UPS pickup location. The included label covers items returned from the lower 48 states.

For lost or misplaced return shipping labels, please contact Owner (Black Tie by Lori) ASAP.  Please use UPS only, we need the tracking number in case or lost or late items.

Please be advised that items not returned/shipped within ONE business day after the scheduled event, will incur late fees. Review the following charges below:

• $25 per day (This fee is determined by postmark; we will not bill you for our shipping errors)
• If you cannot return the items one business day past the wear date then you will need a extended rental.  Please Contact black tie BY LORI for information.

If any of the garments are severely damaged upon return, then the following minimum charges will be assessed upon receipt:

• Coat $120.00
• Pants $50.00
• Shirt $15.00
• Shoes $25.00
• Vest $45.00
• Tie $15.00

For all damage-related charges, we will communicate the issue with the customer prior to charging the credit card on file.

You may have loss or left behind or forget the original shipping  box.  You can use another box and include as many other orders as possible in the box for return.  You could drop this off at any pickup location, such as a hotel business office. (hotel must be in lower 48).

COLLECTION OF INFORMATION

The Site is owned by Bridals by Lori, Inc. (Owner) and may collect certain personal information in order to provide a seamless and personalized experience for our customers.  While you may opt-out of providing any or all information to the Site, doing so may limit your ability to interact with the Site, including placing orders and creating accounts.

Interaction with our site may result in the automatic collection and storage of certain information, including Internet Protocol (IP) addresses, referring webpages, operating system, browser type, Internet Service Provider (ISP), as well as date and time information.  We utilize this information to optimize our marketing efforts, track our users interaction with the site, and to improve the overall site experience.  We also may utilize cookies small files placed on your computer that will allow us to recognize if your computer is returning to our site.  These cookies allow us to seamlessly recreate your prior visit to our site, and enhance the overall customer experience.  If you wish to disable cookies, please do so in your browser settings.

From time-to-time, we may share personally identifiable information that you have submitted through the Site with third parties to better administer the Site, to improve our marketing, and to process/ship incoming orders.  We do not authorize these parties to use your personally identifiable information in any manner.

We will also disclose personally identifiable information in the event of law enforcement or other legal action, including as necessary to protect the intellectual property and interests of black tie BY LORI.

What information do we collect?

We collect information from you when you place an order to help us fulfill that order. We don’t sell, trade, or give away personal information to any 3rd parties.

As you browse blacktieBYLORI.com or onlinetuxrental.com or our other sites, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner then enables us to present you with re-targeting advertising on other sites based on your previous interactions with this and other sites owned by bridals by lori, inc.

The techniques our partners employ do not collect personal information such as your name, e-mail address, postal address or telephone number.

DATA SECURITY, PRIVACY, PASSWORDS

By using the Site, you agree that you are responsible for maintaining the confidentiality of your password and account information, and that you will accept responsibility for all activities, including purchases, which occur through the use of your account and password.  Furthermore, you acknowledge that Owner is not responsible for another parties access of your account that may result from misappropriation of your account and password information, and that you may be held liable for any losses Owner incurs due to a third party utilizing your account and password.  Owner and its representatives reserve the right to terminate accounts or refuse service at any time under their sole discretion.

Owner does not knowingly collect any personal information from persons under the age of 13.  Parental or guardian consent is required for persons under the age of 18 to use the Site.

By using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

CONTENT

The entirety of www.blacktieBYLORI.com oe onlinetuxrental.com & our other digital properties, including graphics, artwork, photographs, logos, computer code, arrangements and user interfaces (Content) are protected intellectual property that is owned, controlled or licensed by Owner and protected by intellectual property rights.

No part of The Site or Content of our digital properties like blacktiebylori.com and onlinetuxrental.com may be reproduced, republished, uploaded, mirrored, publicly displayed, transmitted or distributed in any way to another computer, website, server, or any other medium for publication or distribution without the express consent of Owner.

OUTSIDE CONTENT:

Owner may publish links on our site to external content, including to social networking websites.  We provide these links to enhance customer experience and for marketing purposes, and do not assume responsibility for any of the content on linked sites.  Any information disclosed on these linked sites is public, and beyond the control of Owner.  Please exercise caution when disclosing personal information on any external websites, and review all applicable policies and privacy policies.

USE OF THE SITE, SUBMITTED CONTENT

By complying with the Terms and Conditions, you are granted a non-transferable, personal, non-exclusive, revocable license to access and utilize Owner’s digital properties including blacktiebylori.com and others   By utilizing the Sites, you agree that you will not use if for any purpose that is illegal, or prohibited by the Terms and Conditions.  You also agree to not (a) obtain any information or material from the Site that is not intentionally made available or provide by the Site (b) distribute, store or destroy material in violation of any applicable law or statute (c) infringe on any copyright, trademark, trade secret or violate the privacy of other users of the Site (d) interfere with the proper functioning of the Site, including its appearance or of any transaction.

If you submit content to the Site, you agree to grant Owner a perpetual, irrevocable, royalty-free, transferable worldwide license to the material under all applicable intellectual property rights you may own or control.  Owner may reproduce, transmit, modify and otherwise exploit this content, as well as utilize your name, image, information and likeness in connection with this submitted content without notice, attribution or compensation.  Submission of content to the site constitutes a waiver of any and all rights to the content including inspection or approval of the content and its use.

Owner may, at any time and with in its sole discretion, terminate your access to and/or block your future access to the Site, if we determine you have violated the Terms and Conditions, or other agreements incorporated herein by reference.  To the maximum extent permitted, the laws of the State of Georgia govern this agreement, and you agree to the exclusive jurisdiction and venue of courts in Georgia for all disputes arising out of or relating to the use of the Site.  Use of the Site is not authorized in any jurisdiction that does not give effect to all provisions of the Terms and Conditions, including, without limitation, this section.

DISCLAIMERS AND LIMITATION OF LIABILITY; INDEMNITY

You agree to indemnify and hold harmless Owner and its officers, directors, shareholders, employees, agents, successors in interest and affiliates from and loss, liability, demands, claims or expenses; including reasonable attorney fees; made against Owner arising from or in connections with your use of the Site.

The Site and all of its contents are delivered on an as-is and as-available basis, and nor warranties of any nature are asserted.  You expressly agree to use the Site at your own risk.  To the full extent of the law, Owner and its suppliers make no representations or warranties, whether express or implied, including any warranties of accuracy, merchant-ability and fitness for any particular purpose.

Owner shall not be held liable for damages of any kind resulting from use of the Site, or interaction with its servers or email addresses.  Owner will not be held liable for any direct, indirect, incidental, punitive and consequential damages, even if Owner is made aware of the potential damages.  Owner disclaims any liability for the actions, omissions and conduct of third parties arising from your use of the Site.  You agree to assume complete responsibility for any consequences arising from your interactions with the Site or any Linked Sites.  You agree that your sole remedy for any issues arising from your use of the site will be to cease interacting with the Site.

In the event that any provision of the Terms and Conditions are deemed unenforceable, invalid, or void, that term will be deemed severable from the remainder of the Terms and Conditions, and will not affect the validity of the rest of the Terms and Conditions.  These Terms and Conditions represent the entirety of the agreement between the user and Owner, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between the user and Owner with respect to the Site.  No modifications to these Terms and Conditions may be made on your part, and any attempts to do so are automatically rejected by Owner.  Failure of Owner to enforce any aspect of these Terms and Conditions will not be construed as a waiver of all or part of the Terms and Conditions.

If Owner does take any legal or administrative action against you stemming from a violation of the Terms and Conditions, Owner will be entitled to recover from you, and you agree to pay, all reasonable attorneys fees and costs arising from such action, in addition to other relief that may be granted to Owner.

A printed version of this agreement, and any notice give in electronic form, shall be admissible in judicial or administrative proceedings relating to this agreement to the same extent and subject to the same conditions as business documents and records originally generated and maintained in printed form.  All parties to this agreement expressly wish that all related documents be written in English.

GOVERNING LAW; RESOLUTION OF DISPUTES

The Site, including its Terms of Use, will be enforced under the laws of the State of Georgia.  Resolution of any dispute regarding your use of the site will have Fulton County, Georgia as its exclusive venue.

The Site and all of Owner operations are controlled and administered from inside of the United States.  If you access our site from outside of the United States, you agree to do so in compliance with all applicable local laws.  At this time, Owner does not knowingly accept orders from outside of the lower 48 United States.